15 Problem-Solving Training Courses for Employees

Are you tired of seeing minor problems become big setbacks for your team? Already, 70% of business leaders think their business suffers because their employees lack certain skills.  

When your team lacks the necessary skills, such as problem-solving, even a tiny problem feels like a burden. These skills don’t usually come naturally, but the good news is they can be taught. 

With the right problem-solving training, your employees can learn to approach challenges with confidence, think critically, and work collaboratively to find practical solutions. 

In this guide, we’ll look at the 15 problem-solving courses designed to equip your team with the right techniques to tackle any obstacle. So, let’s get into the details. 

Importance of Problem-Solving Training

Problem-solving is one of the top skills you can learn from online courses to succeed as an employee. Without this skill, teams may face delays, make mistakes, or even miss opportunities. However, you can make your employees better as a team by training them to learn this skill. 

Here are the reasons why problem-solving training is important for companies:

1. Improves Productivity

When employees know how to solve problems, they can fix issues quickly and keep things moving. This saves time and makes sure work gets done on schedule. It also minimizes disruptions, allowing teams to focus on achieving their goals. 

2. Helps with Better Decisions

Problem-solving training teaches employees to consider different perspectives  and make the best choices based on data or evidence. Studies also reveal that 93% of business leaders believe that evidence-based decisions are important for any business to grow. 

Source: YouGov

3. Builds Teamwork

It helps employees work together more cohesively and teaches them to listen, share ideas, and find solutions as a team. This strengthens relationships and promotes a culture of collaboration and mutual respect. 

4. Boosts Confidence

Employees who know how to solve problems feel more confident in their jobs. They are less likely to feel stressed and more motivated when things go wrong. In fact, 98% of workers say that they perform better if they feel confident about their job and skill set. 

Source: Indeed

Alt Text: Percentage of workers who perform better when confident. 

15 Problem-Solving Training Courses for Every Employee

Problem-solving is one of the most valuable skills employees can have. To help your team develop this skill, here are 15 professional and impactful problem-solving training courses:

1. Effective Problem-Solving and Decision-Making

Problem-solving is essential in any workplace, and this course helps employees understand the key terms, styles, and approaches to making effective decisions. Offered by the University of California, Irvine, it explores how biases influence decisions and provides practical tools to address challenges. 

This course is valuable because it equips learners with the critical skills to approach problems logically and confidently. Studies reveal that organizations with a strong culture of continuous improvement see a 25% improvement in team efficiency. 

Price: Free of cost.

Duration: 8 hours.

Source: Vorecol

2. Solving Problems with Creative and Critical Thinking

Creativity and critical thinking are at the heart of effective problem-solving. Companies that have strong creative cultures are 3.5 times more likely to perform better than their competition. This course by IBM focuses on teaching employees how to think outside the box while using structured methods to analyze and resolve challenges. 

With this course, your employees will be able to gain the ability to implement creative solutions in complex scenarios. It also offers video-based training to the participants for proper learning and execution. 

Price: Free of cost. 

Duration: Approximately 3 hours.

3. Critical Thinking and Problem-Solving

Designed by the Rochester Institute of Technology, this course teaches practical techniques for improving critical thinking and addressing workplace problems. It’s especially useful for employees looking to make better decisions under pressure. 

This problem-solving training course provides structured approaches to analyzing problems and reaching solutions that align with organizational goals. 

Price: Free of cost. $199 for certificate and access to unlimited course material. 

Duration: 3 weeks (4-6 hours/week)

4. Creative Thinking: Techniques and Tools for Success

Creativity isn’t just for artists; it’s a crucial skill in problem-solving, especially when dealing with workplace challenges. This next course is offered by Imperial College London on Coursera. It focuses on developing creative thinking skills that are essential for solving complex problems. 

Participants learn to approach challenges with fresh perspectives, generate innovative solutions, and think outside the box. Perfect for employees, team leaders, and managers who want to enhance their ability to solve problems in new and effective ways. 

Price: Free to enroll. 

Duration: Approx. 19 hours. 

5. Design Thinking for Innovation

A McKinsey survey revealed that teams using design thinking are 50% more effective than other teams over a 5-year period. To learn design thinking, this course on Coursera offered by the University of Virginia is the perfect choice. 

It introduces the design thinking process, including empathizing with users, defining problems, ideating solutions, prototyping, and testing. This course is ideal for teams focused on innovation and user-centered solutions. 

Price: Free to audit and enroll. 

Duration: Approx. 6 hours (5 Modules)

6. Inspiring Leadership Through Emotional Intelligence

Inspiring Leadership Through Emotional Intelligence by Case Western Reserve University explores the role of emotional intelligence (EI) in ineffective leadership and problem-solving.

Through this course, participants learn how understanding and managing emotions, both their own and others, is crucial for successful leadership and decision-making.  It provides a scientific foundation for EI and practical techniques for applying these principles in real-world scenarios. 

Price: No charges, free for all. 

Duration: 19 hours approximately. 

Source: Passive Secrets

7. Design Thinking and Innovation

As discussed before, design thinking makes teams more effective, which is why we’ve added another problem-solving training course for it. Harvard Business School’s course offers a detailed introduction to design thinking and its role in promoting innovation. 

During this course, employees can learn design thinking principles, including empathy, ideation, and prototyping. The course also includes real-world examples from companies like Apple, IDEO, and others to show how design thinking works. 

Price: $1,850

Duration: 7 weeks (6-8 hours/week)

8. Managing Conflicts on Projects with Cultural and Emotional Intelligence

Workplace conflicts cost companies an estimated $359 billion annually. This is why this course is designed with only one main focus: managing conflicts by combining cultural and emotional intelligence. 

After going through this course, your employees will be equipped to handle conflicts in any team environment, from startups to global enterprises. The University of Maryland has carefully curated this course to address cultural differences in teams to build stronger relationships. 

Price: Free of cost. 

Duration: 5 weeks (3-5 hours/week)

Source: LinkedIn

9. Root Cause Analysis

Companies that use Root Cause Analysis effectively report a 30% reduction in recurring problems. This highlights the importance of learning the root cause of any problem and resolving it as quickly as possible. 

For those interested in learning RCA, this problem-solving training program dives deep into the methods and tools used to identify the root causes of problems rather than address their symptoms. With this course, your employees will be able to apply RCA techniques to real-world scenarios to reinforce learning. 

Price: $355 for members, $390 for non-members.

Duration: 10 hours.

10. Computational Thinking for Problem-Solving

In 2025, problem-solving and analytical thinking will be the most critical skills. To learn these, computational thinking is used, which is a structured approach to solving problems using logic, patterns, and algorithms. This course specifically focuses on breaking complex problems into smaller, manageable parts and designing solutions systematically. 

Through this course, employees will be able to identify recurring patterns in problems to simplify solutions and focus on the most important information while ignoring irrelevant details. 

Price: Free to enroll. 

Duration: Approximately 18 hours. 

Source: MuchSkills

11. Problem-Solving and Critical Thinking Skills

The problem-solving and critical thinking course by Fullbridge on edX is designed to build essential problem-solving and critical thinking skills for the modern workplace. Participants learn to approach challenges methodically, analyze complex problems, and communicate solutions. 

It also includes practical exercises and case studies to apply concepts directly to workplace scenarios. The course includes quizzes, interactive modules, and reflection activities for different learning styles and to keep employees engaged. 

Price: $189 USD to enroll. 

Duration: 3 weeks (2-3 hours/week).

12. Adaptability and Resiliency 

Studies show that resilient employees are 50% more productive than their counterparts. That’s one of the reasons we included this course in our list of problem-solving training courses. After completing this course on adaptability and resilience by Macquarie University, participants will know how to thrive in dynamic and challenging environments. 

Moreover, the course includes techniques for employees to adjust to new roles, changing priorities, and unexpected situations. It also cultivates a mindset among the participants to see challenges as opportunities for growth and not just obstacles. 

Building this resilience contributes to employee retention, as employees feel prepared for any workplace challenge.

Price: Enroll for free. 

Duration: Approx. 8 hours. 

13. Creative Thinking: Innovative Solutions to Complex Challenges

Creativity is among the top five skills essential for success in the workplace in 2025. This is why this in-person course is crucial for your employees. It’s best for HR professionals, managers, and team leaders. 

This course, by Harvard faculty and experienced practitioners, teaches how to unlock creativity and overcome mental blocks. Your employees will be able to explore ways to bring concepts to life through prototyping and iterative testing. 

Price: $3,100.

Duration: 2 days, In-person.

14. Consulting Approach to Problem-Solving

Most of the time, employees have to handle clients, but without proper skills, this can become a disaster waiting to happen. However, by taking the Consulting Approach to Problem-Solving course, your employees will always be ready to face clients analytically.

The main topics of this course include structured problem-solving through proven frameworks to break down complex challenges and data-driven analysis to collect, interpret, and use data to support their decisions. 

Price: Free of cost. 

Duration: 7 hours total. 

15. Business Problem-Solving

The last problem-solving training course on our list is offered by the Higher School of Economics. It covers problem-solving frameworks, analytical techniques, and decision-making strategies that are essential in business settings. This skill will help employees rise to the top and become more productive members of your team. 

After completing this course, participants can communicate solutions effectively to stakeholders and develop a systematic approach whenever a business problem arises. It’s ideal for professionals eager to master the skills needed for the business landscape. 

Price: Enroll for free. 

Duration: 1 month (10 hours/week).

Convert Boring Course Material Into Engaging Videos

Problem-solving training is crucial for building a workforce that’s confident, innovative, and ready to tackle challenges head-on. However, traditional training methods can often feel dry and disengaging, leading to less impactful learning outcomes. 

But…

What if there was a way to convert boring course material into something engaging?

This is where Coursebox comes in handy. We help companies transform their boring course content into AI-generated training videos, interactive quizzes, and much more. Additionally, if you already have the resources and want to generate a course independently, you can use our AI Curriculum Generator to divide it into engaging modules. 

So, what’s the wait now? Visit our website and explore how we can bring your training programs to life and make learning an exciting experience for your employees.  

FAQs

What is problem-solving training?

Problem-solving training helps individuals develop skills to identify, analyze, and resolve challenges. It involves teaching techniques like critical thinking, decision-making, creativity, design thinking, and more. This training equips employees with frameworks to tackle real-world issues.

What jobs need problem-solving skills?

Problem-solving skills are essential in roles like project managers, engineers, consultants, healthcare professionals, customer service representatives, and leaders. These jobs often involve analyzing situations, resolving conflicts, or making decisions under pressure.

Which training method is best for teaching employees new skills?

The best training method depends on the skill and workplace context. For practical skills, hands-on training like workshops or simulations is quite effective. Similarly, for theoretical knowledge, e-learning and videos work well. 

What are the training methods for problem-solving?

Problem-solving training methods include case studies, role-playing, interactive workshops, online courses, and simulations. These methods teach critical thinking, collaboration, and decision-making skills in real-world contexts. Techniques like brainstorming and root cause analysis are often used to enhance learning.