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September 28, 2024
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 min read

10 Best LMS Platforms for Customer Training to Enhance Client Support

Find the 10 best LMS platforms for customer training, designed to boost engagement, streamline learning, and enhance customer success.

10 Best LMS Platforms for Customer Training to Enhance Client Support

Finding the right Learning Management System (LMS) for customer training can be overwhelming. 

With so many options, it’s tough to know which one will keep your customers engaged and actually deliver results.

We’re here to help. In this article, we’ll cover the 10 best LMS platforms for customer training, so you can make an informed choice. 

According to a Continu study, 79% of companies that deliver effective customer training report significant benefits, with two-thirds using an LMS to track and manage it. This leads to higher customer satisfaction, better product usage, and increased retention​(

What are the Best LMS for Customer Training?

  1. Coursebox AI
coursebox

Coursebox AI is an AI-powered learning platform designed to help businesses create and manage training programs easily. It automates tasks like creating courses, grading assignments, and even tutoring learners in real-time.

This makes it one of the best LMS for customer training, as it helps you quickly turn your content—like videos, documents, and websites—into interactive courses. 

Plus, its AI features, such as instant feedback and personalized learning, keep your customers engaged and help businesses scale their training efficiently.

Key Features

  • AI Course Creator – Turns your videos, documents, and websites into interactive courses.
  • AI Tutor – Provides 24/7 real-time support for learners, answering their questions instantly.
  • AI Grading – Automatically grades assignments based on your criteria.
  • Instant Feedback – Learners get quick responses on quizzes and assignments.
  • AI Quiz Generator – Creates quizzes and assignment questions in seconds.
  • Custom Certificates – Issues branded certificates automatically when learners complete courses.
  • Mobile Access – Courses are accessible on any device through a mobile app.
  • White Labeling – Customizes the platform and courses with your brand.
  • Sell Courses – Lets you sell courses individually or through subscriptions.
  • Seamless Integration – Connects with existing LMS or platforms for smooth operation.

Pricing

  • Free Plan: $0/month
    Create up to 3 courses, with basic features like quizzes, video integration, and selling options.
  • Expert Plan: $83/month (billed annually)
    200 courses, AI-powered course creation, grading, and private publishing.
  • Branded Plan: $417/month (billed annually)
    1,000 courses, full white-labeling (your branding), and advanced customization.
  • Enterprise Plan: $2,499/month (billed annually)
    Unlimited courses, 10,000 learners, multilingual support, and dedicated customer service.
  1. TalentLMS
talentlms

TalentLMS is a simple, easy-to-use online training platform designed to help businesses train their employees, customers, or partners. It’s a cloud-based system, so you can access it from anywhere and get your training set up quickly without needing technical expertise.

You can create courses, assign training, and track progress—all in just a few clicks. It’s built to be user-friendly for admins and learners, so everyone can start using it immediately, even on mobile devices.

It's perfect for delivering training on onboarding, compliance, and sales, and it even comes with ready-made courses. Plus, there's always customer support if you need help.

Key Features

  • Easy Course Creation – Quickly create training courses with text, images, and quizzes.
  • Ready-Made Courses – Access a library of pre-built courses for faster training.
  • Mobile-Friendly – Customers can complete training on any device, including smartphones.
  • Custom Branding – Tailor the platform with your own logo and colors.
  • Progress Tracking – Monitor how your customers are progressing through courses.
  • Certificates – Automatically issue certificates when customers complete a course.
  • Interactive Learning – Include tests and quizzes to keep learners engaged.
  • Multilingual Support – Offer training in different languages to reach a global audience.
  • Customer Support – Get help from TalentLMS’s support team whenever needed.
  • Reports – Generate detailed reports on customer training progress and results.

Pricing

  • ​​Core: $69/month for 1-20 users – Basic plan with 1 branch and unlimited courses.
  • Grow: $109/month for 1-20 users – Adds onboarding, custom reports, and 3 branches.
  • Pro: $139/month for 1-20 users – Includes 15 branches, priority support, and automations.
  • Enterprise: Custom pricing – For 1000+ users with unlimited branches and advanced features.
  • Free Plan: Up to 5 users and 10 courses – No cost for small teams starting out.

3. Whatfix

whatfix

Whatfix is a digital adoption platform (DAP) that helps businesses improve user education and onboarding through in-app guidance, self-help tools, and interactive walkthroughs. It's designed to make it easier for customers to learn how to use software, which is particularly helpful during the onboarding and product adoption phases. 

The platform integrates with your applications to provide real-time, step-by-step guidance, reducing the need for extensive customer support and helping users solve problems as they occur. 

Whatfix also offers features like AI-driven insights, contextual help, and automated task lists, allowing businesses to optimize training and improve the user experience with minimal manual intervention.

Key Features

  1. In-App Guidance – Provides step-by-step help to users directly in the app as they work.
  2. Self-Help Tools – Lets users find answers instantly within the app, reducing the need for support.
  3. Interactive Walkthroughs – Guides users through complex tasks to make learning easier.
  4. AI-Powered Insights – Uses AI to improve training by analyzing user behavior and feedback.
  5. Task Lists and Smart Tips – Helps users stay on track with automated reminders and tips.
  6. Sandbox Training – Offers a safe, hands-on training environment with simulated apps (Mirror feature).
  7. Multi-Language Support – Automatically translates content for global users.
  8. Content Export – Converts training materials into videos, PDFs, and more for easy sharing.
  9. No-Code Editor – Allows businesses to create training content without technical skills.
  10. Mobile and Desktop Compatibility – Works on any device to support flexible learning.

Pricing

  • Standard Plan: Contact for pricing – Basic features like guidance and manual translations.
  • Premium Plan: Contact for pricing – Adds auto-translation and advanced analytics.
  • Enterprise Plan: Contact for pricing – Full package with unlimited content and advanced support.

4. Paradiso LMS

paradiso lms

Paradiso LMS is an AI-powered learning platform that helps businesses train their customers, partners, and employees. It is highly customizable and integrates easily with other platforms, making it one of the best LMS for customer training

With Paradiso LMS, businesses can create engaging courses, track progress, and improve learning experiences with features like virtual classrooms, gamification, and built-in reports.

It's designed for flexibility, so you can tailor the system to your specific needs, whether you're training employees, partners, or customers. Plus, it's mobile-friendly, so learners can access training anytime, anywhere.

Key Features

  • Customizable Learning Paths – Tailor courses to fit each customer’s needs.
  • Gamification – Use badges and rewards to make learning fun and engaging.
  • Virtual Classrooms – Host live training sessions online for real-time interaction.
  • Mobile Access – Customers can complete training on any device, anytime.
  • Multilingual Support – Offer courses in multiple languages for global customers.
  • Detailed Reports – Track customer progress and performance with advanced reports.
  • Course Selling – Sell training courses directly through the platform.
  • Social Learning – Encourage collaboration and discussion among learners.
  • SCORM and Tin Can API – Easily import and use interactive eLearning content.
  • White Labeling – Brand the platform with your own logo and colors for a seamless customer experience.

Pricing

  • Professional Plan: For 100+ users, includes all core features, AI tools, and custom branding.
  • Enterprise Plan: For 2000+ users, adds advanced features, custom integrations, and premium support.
  • Non-Profit Plan: Special pricing available for non-profit organizations.

For exact pricing details, you would need to contact Paradiso LMS for a customized quote.

5. ProProfs Training Maker

proprofs customer training

ProProfs Training Maker is an easy-to-use online platform that helps businesses create and manage training courses. It’s designed for customer training, employee onboarding, compliance, and more. 

With this tool, you can build courses using templates, add quizzes, and track learners' progress. It’s cloud-based, so your customers can access training anytime, anywhere.

The platform also supports multiple languages, provides detailed reports, and issues completion certificates. It’s ideal for businesses of any size looking to deliver training quickly and efficiently.

Key Features

  • Course Creation – Easily build courses with videos, PDFs, and presentations.
  • Ready-Made Templates – Use customizable templates to quickly create training programs.
  • Quizzes & Assessments – Add quizzes to test your customers’ knowledge and track their learning.
  • Mobile-Friendly – Customers can access training anytime on any device.
  • Reports & Analytics – Get detailed reports on your customers' progress and performance.
  • Certificates – Automatically issue certificates upon course completion.
  • Multilingual Support – Offer courses in over 70 languages for global customers.
  • Custom Branding – Personalize courses with your logo, colors, and themes.
  • Virtual Classroom – Host live sessions and manage training remotely.
  • Compliance Reminders – Set automated reminders for course deadlines to ensure compliance.

Pricing

  • Free Plan: $0/month – For up to 10 learners, includes all basic features.
  • Business Plan: $1.97/learner per month – For more than 10 learners, includes premium courses and customization.

6. SkyPrep LMS

skyprep lms

SkyPrep LMS is an easy-to-use online training platform designed to help businesses train their employees and customers. It is highly rated as one of the best LMS for customer training because it allows companies to provide support, build customer relationships, and track learning progress.

With SkyPrep, you can create and automate training courses, run virtual classrooms, and even sell your courses online. 

It’s built for flexibility, so SkyPrep makes it simple to deliver and manage learning anytime, anywhere, whether you're onboarding employees or training customers.

Key Features

  • Course Creation – Easily create and manage training courses with videos, quizzes, and documents.
  • Automated Training – Set up automated reminders and course assignments to streamline customer learning.
  • Virtual Classrooms – Host live, interactive training sessions online.
  • Progress Tracking – Track customer progress and performance in real time.
  • Mobile Access – Customers can access training on any device, anytime.
  • Custom Branding – Customize the platform with your logo and colors for a seamless customer experience.
  • Gamification – Use rewards and badges to make learning fun and engaging.
  • Reporting – Generate detailed reports to analyze customer learning outcomes.
  • Multiple Languages – Provide training in different languages for a global customer base.
  • Course Selling – Monetize your courses with built-in eCommerce tools.

Pricing

  • Lite Plan: For 100+ users, includes unlimited courses, custom branding, and email support.
  • Premium Plan: For 100+ users, adds advanced reporting, gamification, API, and phone support.
  • Enterprise Plan: For 100+ users, offers multiple platforms, migration services, and custom features.

7. LearnUpon

learnupon

LearnUpon is an easy-to-use online platform designed to help businesses deliver effective training, especially for customers, making it one of the best LMS for customer training

It lets you create, manage, and track all your training in one place, whether it's for employees, customers, or partners. LearnUpon focuses on providing a simple and engaging learning experience, helping businesses grow by improving customer satisfaction and retention.

With AI-powered learning, automated tasks, and detailed reporting, LearnUpon helps businesses streamline their training processes and deliver impactful results.

Key Features

  • Easy Course Creation – Build training courses quickly with a user-friendly interface.
  • Customer Portals – Create separate training portals for different customer groups.
  • Automated Learning – Automate repetitive tasks like course assignments and reminders.
  • AI-Powered Learning – Use AI to personalize training experiences for customers.
  • Progress Tracking – Monitor customer progress and engagement with detailed reports.
  • Integrations – Connect with your existing tools like CRM or help desk software.
  • Engagement Tools – Keep customers engaged with quizzes, surveys, and interactive content.
  • Multi-Language Support – Offer training in multiple languages for global customers.
  • Custom Branding – Tailor the platform to match your brand for a seamless experience.
  • Mobile Access – Allow customers to complete training on any device, anywhere.

Pricing

  • Essential Plan: For up to 150 users, includes SCORM support, custom branding, and live learning.
  • Premium Plan: For 150 to 500 users, adds multi-language support, API access, and deeper integrations.
  • Enterprise Plan: For 500+ users, includes Salesforce integration, white labeling, and advanced support.

For specific pricing details, you would need to contact LearnUpon for a customized quote.

8. iSpring Learn

ispring learn

iSpring Learn is an online platform designed to help businesses provide effective training, especially for customers, making it one of the best LMS for customer training

It allows companies to create, manage, and track training programs with ease. iSpring Learn supports various training needs, including onboarding, product training, and compliance.

With iSpring Learn, customers can access training anytime, even offline, using a mobile app. The platform also includes powerful reporting tools, custom branding, and integration with other systems, making it easy to deliver customer training that drives real results.

Key Features

  • Mobile Learning – Customers can access training on any device, even offline.
  • Custom Courses – Easily create and upload training courses using various formats.
  • Progress Tracking – Track customer progress with detailed reports.
  • Course Library – Access ready-made courses to save time on content creation.
  • Custom Branding – Personalize the platform with your logo and design.
  • Certificates – Automatically issue certificates when customers complete courses.
  • Interactive Content – Add quizzes and assessments to keep learners engaged.
  • Integration – Seamlessly integrate with other systems like CRM or HR tools.
  • Customer Support – Get 24/7 support to help manage and deliver training.
  • Scalable Platform – Easily grow your training programs as your customer base expands.

Pricing

  • Start Plan: $2.29/user per month, includes 50 GB storage, ready-made courses, and mobile access.
  • Business Plan: $3.14/user per month, includes unlimited storage, custom roles, text-to-speech, and performance reviews.
  • Custom Plan: Tailored pricing for more users or self-hosted options, contact for a quote.

9. Docebo

docebo

Docebo is a powerful online learning platform that helps businesses create and manage training programs for customers, employees, and partners. 

It's considered one of the best LMS for customer training because it makes it easy to deliver engaging and effective learning experiences.

Docebo uses AI to automate tasks, improve learning content, and streamline workflows. It offers a wide range of features, including course creation, content management, and progress tracking. 

With Docebo, companies can provide tailored training that helps improve performance and business results.

Key Features

  • AI-Powered Learning – Uses AI to enhance content creation and automate tasks.
  • Custom Portals – Create separate, branded portals for different customer groups.
  • Mobile Learning – Customers can access training on any device, anywhere.
  • Gamification – Make learning fun with badges, points, and leaderboards.
  • Reporting & Analytics – Track customer progress and performance with detailed reports.
  • Content Marketplace – Access ready-made courses for faster content delivery.
  • Integrations – Connect with popular tools like Salesforce and MS Teams.
  • Multilingual Support – Offer training in different languages for a global audience.
  • eCommerce – Sell training programs directly through the platform.
  • Customer Success – Dedicated support to help you optimize customer training.

Pricing

  • Engage Plan: For branded and personalized learning experiences, includes gamification and analytics.
  • Elevate Plan: Adds mobile learning, advanced analytics, and integrations like Salesforce and Microsoft Teams.
  • Enterprise Plan: Tailored for large businesses, includes all features plus full migration support and custom integrations.

10. Intellum

intellum

Intellum is a learning platform designed to help businesses deliver impactful customer training, making it one of the best LMS for customer training. 

The platform allows companies to educate their customers, partners, and employees through engaging, personalized content.

Intellum also provides powerful tools for tracking progress and gaining insights to continuously improve the learning experience, ensuring that companies can align their training with business goals and customer needs.

Key Features

  • Customizable Learning Paths – Tailor training experiences to meet each customer’s specific needs.
  • Interactive Content – Easily create engaging courses with quizzes, videos, and simulations.
  • Gamification – Use challenges, badges, and leaderboards to motivate learners.
  • Community Features – Foster peer learning and discussions within a customer community.
  • Detailed Reporting – Track customer progress and outcomes with built-in analytics.
  • Certifications – Offer certifications to customers upon course completion.
  • Mobile Learning – Customers can access training on any device, from anywhere.
  • Event Management – Host virtual events and webinars directly through the platform.
  • Content Creation Tool (Evolve) – Quickly build modern eLearning content with an easy-to-use authoring tool.
  • Integrations – Seamlessly integrate with tools like CRM systems for smooth learning management.

What to Look For in an LMS Platform for Customer Training?

When choosing a Learning Management System (LMS) for customer training, there are a few key things to keep in mind. Here’s what to look for:

  • Ease of use: The platform should be simple for your customers to navigate. A user-friendly interface means less time spent on support and more time learning.
  • Mobile compatibility: Many users prefer learning on the go, so make sure the LMS works well on mobile devices and tablets without losing functionality.
  • Custom branding: The ability to match the LMS to your company’s branding helps create a seamless experience and keeps your brand consistent throughout the training.
  • Tracking and reporting: It’s important to know how your customers are progressing. Look for an LMS with built-in reporting tools that let you track their progress and performance easily.
  • Scalability: As your customer base grows, your LMS should be able to handle more users without a drop in performance.
  • Content variety: Your LMS should support different types of content—like videos, quizzes, PDFs, and interactive modules—so you can keep your training engaging and effective.
  • Integration capabilities: Make sure the LMS can connect with your other tools, like CRMs or email platforms, so you can automate tasks and keep your data in sync.

Final Thoughts

In conclusion, choosing the right LMS platform can make a huge difference in your customer training and support efforts. 

From intuitive interfaces to robust tracking tools, the top 10 platforms for customer training we covered can help you deliver effective training that enhances customer satisfaction and retention. 

Whether you’re looking to scale your business or improve product adoption, these LMS solutions provide the tools to support your goals.

Ready to take your customer training to the next level? Try Coursebox AI today and see how it can streamline your training and boost client success!

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